b'As an SAP AppHaus Network partner, we have aSAP TECHNICAL BASIS SERVICESvariety of solutions and a large group of expertsWell keep your SAP systems running smoothly with who can support you in your SAP journey, and helpour Basis services, from landscape planning and you to benefit from new innovations. Our approachback-up management to disaster recovery. Rely on is focused on delivering the best solution for yourthe latest instrumentation to ensure your systems business by using the full design-thinking process, andare running smoothly, and be alerted to potential leveraging SAPs latest technology, while also addingproblems before they occur. Align your patch our own SAP and SAP SuccessFactors expertise.management needs with your system requirements PREMIUM SUPPORT SERVICESfor a stable, up-to-date environment. We also offer a flexible managed refresh serviceRefresh as a Service Premium Support Services are an additional option(RaaS)on either an ad hoc or an ongoing basis.over and above our standard software support from our dedicated global support team. Our clients buyFUNCTIONAL AMSa bucket of days to leverage the EPI-USE LabsOur expert consultants provide functional support, specialists as they are needed. This type of contractoffering a vast breadth of technical knowledge eliminates lengthy procurement processes. You cancoupled with in-depth business experience. All use the time for support in your GDPR journey, toof our consultants are able to be security cleared. refresh clients, build custom reports and more.Our consultants cover all functional areas of every version of SAP, and have a track record of extensive implementations and upgrades, along with many years of support.SAP BTP AND THE SAP APPHAUS Compared to a lot of bigger organisations, we have a smallin-house support team. We really werent equipped to get the most out of the product as it was. There are huge benefits to having essentially a whole support team in EPI-USE Labs, which just didnt make sense to have in-house.Dean Finlayson,Corporate Application Development Lead,Isle of Wight Council'